“Great hotel, wonderful staff”

Beautiful, large room with view of the cathedral. The room, indeed the entire hotel, was spotless. The church bells chiming were a plus for us. The location in the historic section was great for wandering and for the nearby restaurants. My favorite spot in the hotel was the breakfast area because it gave you a view of the street -- people selling flowers and produce on the corner, families. Breakfast was good with a wide variety of choices. But, it was the staff that make the Cinnamon Hotel truly great. They were warm, friendly and very helpful. They learned your name, anticipated what you might need and made you feel special. Highly recommend.


Cinnamon Cathedral Hotel is really something. The staff are the most accommodating, helpful and friendly I have ever encountered at a hotel. I got hot chocolate for my last night as a good-bye gesture. How lovely! I stayed in the room on the top floor facing the cathedral. It is very spacious with a beautiful view, comfy bed (huge), and charming balcony. The room has all amenities: hair dryer, robes, slippers, kettle, fridge, cupboard space & plenty of hangers. The breakfast included was generous with plenty of options. The location is perfect for exploring the old quarters. I never really understood the difference between this hotel and their other branch which is literally three houses down the street, but I would definitely stay in the cathedral branch again. The only negative (and it is minor!) was the quality of the laundry service which used a very strongly scented detergent and ironed the clothes a bit hard.

A friend of Sonya Rei Prosser (CT517) from Australia 

Wonderful stay

I have a wonderful stay here and was upgraded to a large room overlooking the cathedral. The staff were exceptionally helpful and friendly. It was very clean and the breakfast was substantial. Very conveniently located. I could not hear the church bells. I had a lovely large bathroom and bath tub. The aircon and fan worked well. The bed was comfy. I travel to Hanoi often and would definitely stay here again.

Fiona Rusell (CT552) from Australia 

“Excellent Hotel”

This is an exceptionally good hotel. We were upgraded to a suite, and must say that the room was very well designed. It is not uncommon to find rooms that are poorly designed, but here there was obviously a lot of thought put into the fine details of designing the room, which makes for a very comfortable experience with everything in its proper place and working. On top of this, the design in terms of color, textures, and materials was well thought out. We particularly liked the use of hardwoods. Breakfast was excellent, and not your usual buffet where food has been sitting around for hours. We were offered an extensive breakfast menu with a huge choice, and everything was quickly prepared fresh. Overall, a great experience. I travel extensively in SE Asia, and this is probably the best hotel in its class that I have experienced to-date......even putting some more expensive 5-star hotels to shame. Only one small negative.....the hotel has an eco/organic theme, but the room bathroom amenities were far from natural, and were just the usual synthetic soap, shampoo etc with strong synthetic fragrances. For us, could not be used.

Mike Jonathan Thair From Australia (CT514)

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