Staff make this hotel

We recently stayed at this hotel.We picked it because of its location close to the markets.We missed our dates due to unforeseen circumstances but they honoured our booking on a different date.We were there for my birthday and they had decorated the room with balloons,cards and a cake.The room itself was lovely and well appointed.The bed was comfortable,mini bar well stocked.We received 2 free cocktails on arrival.Free Wifi.The air conditioner was leaking and we had to put a towel on the floor as it was leaking allot.The best thing about this hotel was the staff.I have never come across a more friendly accomodating group.They were chatty and bent over backwards to please.We were sad to say goodbye.Highly recommend this hotel in the rat race of Ho Chi Minh


Great stay at Cinnamon Hotel

My wife and I stayed here for four nights and couldn't have been happier with our choice in hotel. We prearranged transportation through the hotel from the airport. The driver had a nice sports utility vehicle with good A/C. Once at the hotel we were warmly greeted by Jenny and others. They provided us with some nice welcome drinks and wet face cloths. 

We stayed on the fourth floor but the staff carried all of our luggage for us. We were celebrating a special occasion and the staff was super excited just as we were. They decorated our room with towel swans, flower pedals, a balloon, and a really nice hand drawn and written card. 

The breakfast at the hotel was really good. Really good! The hotel also gives two free cocktails and free foot massage as well. 

The location was great and we walked most places but taxis are really cheap. 

The staff....I cannot express how nice and helpful the staff are. My wife saw a food vendor on a television show in the USA and really wanted to find that specific old lady selling "ban chu nu". We had a very short video clip of the show and did not have an address or anything. We showed it to Jenny and others and Jenny became so excited because she recognized the place. It was about a 15-20 drive from the hotel and she flagged down a taxi and went with us to find the vendor! It was like a treasure hunt and we found the vendor. Sadly she had already closed for the day and did not get to enjoy the dessert. We were just amazed and really thankful the staff was willing to go above and beyond in an effort to make my wife happy. 

Great rooms though and nice bathrooms. Very comfortable beds. They also have a shower down stairs for guest to use if they have a really late fight or departure from Saigon. We both used this since we didn't want to depart for Japan on an overnight flight all sweaty after exploring Saigon all day.

Awesome stay. Will hopefully be able to visit again in the future.


HCMC seen with ease

The staff were attentive, friendly and humerous. They could not do more for you.

Mark from Australia

Great boutique hotel in the heart of Saigon!

One of the best things I will remember about our trip to Saigon will be the staff at the Cinnamon hotel! Really friendly, warm staff who treated us like their own family. The rooms were clean, spacious and well-furnished. The hotel is centrally located in the heart of Saigon within walking distance to the market, War Museum, Notre Dame, and Central Post Office. Definitely would recommend to anyone heading to Saigon!


Little Boutique Hotel with ambience

We were late arrivals at the Cinnamon Hotel but the greeting with beautiful cold drinks and hot towels was refreshing.
This attention continued as we were regaled with spa vouchers and discounts and when we finally reached our room on the 5th floor (no lift) we were ready for Ho Chi Minh city.
The room was gorgeous with dark wood and a balcony overlooking the street below. Noise was minimal that high and views great.
With only 10 rooms we were looked after very well. The complimentary foot massage was great and breakfast by menu with a good balance of options.
These small hotels really work hard to make a difference to your experience and staff will do everything to help make your stay a great one.
The location was right in the middle of the old district and their restaurant recommendations were fantastic.

Camro58 from New Zealand

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